This class gives you the skills and certificates you need to get a good job. You'll earn official customer service certificates from PA Women Work and IBM SkillBuild while learning important Microsoft Office programs like Outlook, Teams, Word, and Excel. The class also helps you set career goals, practice job interviews, improve your networking skills, and build a professional resume using MyCareerForward.  This program teaches you the people skills that employers want most. These skills will prepare you for jobs in healthcare, banks, offices, and any job where you work with customers. This class is perfect for people looking for their first job, going back to work after time away, or anyone ready to learn new skills and build a stable career with room to grow.